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Receptionist - State Farm Agent Team Member

Full Time in Kewanee, IL

Responsive recruiter
Replies within 24 hours
Benefits
  • Licensing Paid by Agency
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYI’ve had the privilege of being a State Farm agent for 24 years and with State Farm for over 31 years. Our close-knit team includes 3 full-time and 3 part-time employees who work together like family. We love to keep our breakroom cozy and welcoming, stocked with a variety of snacks, sodas, coffee, and a water dispenser that everyone enjoys. To keep the spirit lively, we take turns bringing in treats each week—small ways we like to show we care.I’m deeply connected to our community, serving as a trustee for Wethersfield Township and the Visitation Catholic School Foundation, and volunteering as a lector at my church. This community focus extends into our office culture as well.When we hire, we look first and foremost for people who are genuinely kind and good-hearted—qualities that can’t be taught but are the foundation of everything we do. Our office culture is all about working together as one family, supporting each other while delivering exceptional care to our customers. We’re more than coworkers—we’re friends who celebrate each other’s successes, both inside and outside of work. It’s that shared sense of purpose and genuine care that makes every day rewarding.We also value balance and time to recharge, which is why we observe all Federal Holidays, just like banks and federal/state employees. This means you get plenty of paid days off in addition to your regular PTO, helping you maintain a healthy work-life balance.If you’re looking to be part of a warm, supportive team where your kindness and dedication truly matter, we’d love to hear from you!ROLE DESCRIPTIONMike Nichols - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $40,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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